0408 833 353
howdy@urbi.com.au
Warranty
Urbi Warranty
We only use premium materials in our tables. We’re so sure of their quality, we offer extensive warranties for every aspect of your Urbi.
30-Day Happiness Guarantee
We want you to love your Urbi. That’s why we offer a 30-day money-back guarantee. Order online, see it in your home and then if for some unlikely reason you’re not 100% happy with your Urbi we’ll provide you with a full refund.
Caesarstone® Stone Tops
Made from market-leading Caersarstone® quartz, we offer a 10-year warranty from the original date of delivery of your Urbi stone top surface, should it fail due to any manufacturing defect or installation when installed by an Urbi representative. This warranty applies to the repair or replacement of the failed table top material that has been used as part of your Urbi.
Engineer-Tested European Frames
Made from fine European steel, our frames are engineer-tested for strength, durability and wear for up to 12 months. In the event of a defect or issue with your frame caused by manufacturing or installation, we will replace it with a brand new one.
Under the above warranties, customer is responsible for paying full cost of return shipping of an Urbi item to Urbi Furniture, either as quoted by Urbi Furniture’s delivery partners or through customer’s own shipping arrangements.
*The option to repair or replace Urbi table tops or frames is at the sole discretion of Urbi Furniture. The warranties offered are available only to the original purchaser of an Urbi table. Urbi Furniture is not responsible for damage or injury caused in whole or in part by acts of God, structural movement, acts of vandalism or accidents, and typical wear from daily use. Urbi Furniture shall not be responsible in either contract or tort for any loss of direct, indirect, consequential, incidental, special, exemplary, or punitive damages arising out of the use or the inability to use the products covered by this warranty. The foregoing is the complete warranty for Urbi Furniture and supersedes all other warranties and representations, whether oral or written. Except as expressly set forth above, no other warranties are made with respect to Urbi Furniture.